Returns & Exchanges
At KORA Organics, we want you to love your skin and your results; if you are not completely satisfied with your purchase, we offer a 30-day return window for products in their original condition. Please note that shipping costs are non-refundable and items must be purchased directly from our official website.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the products in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing